2024-2025
Lead Service Designer, Mastek
NHS and MHRA service transformation projects.
Interim Head of Design, BridgeU
2023-2024
Organisational design leadership, core platform redefinition.
Lead Service Designer, Scottish Government
2021-2023
ScotAccount: national identity service.
Lead Service Designer, MadeTech
2020-2021
NHS Blood and Transplant, Citizen Advice, and Home Office services.
And earlier Head of Design roles at NICE, On the Beach, Zuto, Hussle, plus contracts with Nexer, Sigma, HSE, and more...